Privacy Policy

At Chill Wil Air, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By using our website (chillwilair.com), you agree to the practices described in this policy.

1. Information We Collect

When you contact us through our website’s contact forms, we may collect the following personal information:

Full Name – so we know who we’re speaking with
Phone Number – to reach you regarding your HVAC service request
Email Address – to send you confirmations or follow-up information

We only collect information that you voluntarily provide to us. We do not collect sensitive personal data such as financial information, Social Security numbers, or health records.

2. How We Use Your Information

The information you provide is used solely to:

Respond to your service inquiries and questions
Schedule HVAC appointments, repairs, or installations
Follow up after service visits
Send important updates or information related to your service

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies & Google Analytics

Our website may use cookies — small text files stored on your browser — to improve your experience. Cookies help us understand how visitors use our site so we can make it better.

We may use Google Analytics, a web analytics service provided by Google LLC, to collect anonymous data about how visitors interact with our website. This may include:

Pages visited and time spent on each page
General geographic location (city/state level)
Device type and browser used
How you arrived at our website (e.g., search engine, direct link)

This information is anonymous and cannot be used to personally identify you. You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.

Most web browsers allow you to control or disable cookies through their settings. Please note that disabling cookies may affect some functionality of our website.

4. Third-Party Services

We may use the following third-party tools and services to operate our website and business:

Google Analytics – Website traffic analysis (Google LLC)
WPForms – Contact form processing
HostGator / WordPress – Website hosting and content management

These services may collect limited data as part of their normal operation. We encourage you to review the privacy policies of these providers for more information on how they handle data.

5. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses standard security measures, including HTTPS encryption, to keep your data safe during transmission.

While no system is 100% secure, we are committed to maintaining the security and integrity of the information you provide us.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal data from our records
Opt out of any future communications from us

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

7. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Chill Wil Air
Texas, United States
Website: chillwilair.com

Last Updated: April 2026